Double booking rescue
Airbnb Double Booking: What to Do and How to Fix It
When two guests land on the same nights, the fastest fix is a real alternative. Ask in chat and it finds your open homes that fit the group, moves the booking and sends a new door code.
How a rescue works
Double booking
Booking changes
Guest message
Examples. Made-up homes and names.
Why double bookings happen
Calendars that lag
Channels linked only by calendar feed links refresh on a delay, so the same night can be booked twice.
Manual blocks
A date blocked on one site but not the others.
Changed bookings
A guest extends or moves dates on one channel and the others don't update.
Questions
What should I do first when I'm double booked?
Find out which booking came in second and which homes are open those nights that fit the group. Then contact the guest quickly with a real option instead of a cancellation.
Can you prevent double bookings?
Keeping every channel on one calendar in your property management software blocks dates everywhere when a booking comes in. Calendars linked only by feed links can lag, which is where most double bookings start.
Who decides refunds or price differences?
You do. Anything involving money waits for your OK.
See what it's worth for your homes
Run the calculator with your own numbers, then book a call. Pricing is coming soon.